Book more appointments without adding to your team’s workload. Your AI Receptionist answers calls, captures enquiries and supports every caller around the clock, helping your practice deliver a seamless patient experience.
Your reception team can’t be everywhere at once. Whether they’re greeting patients, answering phones or helping the next person through the door, it’s easy for new enquiries to be missed.
A 24/7 AI Receptionist gives your practice a professional first point of contact, helping patients get the answers they need at any time of the day or night, even on weekends.
See how your AI Receptionist helps your practice stay connected with patients around the clock.
Every practice is different, which is why your AI Receptionist can be configured to support a wide range of day-to-day tasks. From answering common questions to booking appointments and capturing new patient enquiries, it’s designed to work alongside your team, not replace it.
Answers patient calls day and night, helping your practice capture enquiries even when your reception team is unavailable.
Schedule appointments automatically, giving patients a simple way to book while reducing manual administration.
Collect patient details and record every enquiry, making follow-up easier and ensuring no opportunity is overlooked.
Designed to take thousands of simultaneous calls, so your practice won’t miss enquiries during busy periods.
Re-route calls to the right team member when needed, with flawless handover once someone becomes available.
Automatically contact patient lists for appointment reminders, recalls or follow-up campaigns, helping save your team valuable time.
Manage enquiries across one practice or multiple clinic locations from a single AI Receptionist.
Integrate with your dental CRM to keep patient information organised and accessible.
AI may be changing the way dental practices communicate with patients, but delivering a great patient experience never goes out of style.
For more than 17 years, we’ve helped Australian dental practices embrace new technology, strengthen their marketing and grow with confidence. Our 24/7 AI Receptionist is designed specifically for the needs of dental practices, combining smart automation with the personal service your patients expect.
Dental marketing specialists since 2007.
Trusted by hundreds of Australian dental practices.
Designed specifically for the dental industry.
Communication developed with AHPRA advertising guidelines in mind.
Curious how an AI Receptionist sounds? Listen to a real conversation and hear how naturally it answers questions, books appointments and supports patients. You might be surprised by just how conversational it feels.
Tailor your AI Receptionist with information about your practice, services, appointment process and preferred patient communication, so every conversation reflects your clinic.
Choose how calls are managed during business hours, after hours and when calls are missed. Set up call forwarding, select AI, human or hybrid call handling, and use listen in and call takeover features when needed.
Your AI Receptionist is ready to answer calls, book appointments, capture enquiries and support your patients 24 hours a day.
Whether it’s the first call of the morning or an after-hours enquiry, your AI Receptionist helps every patient receive a prompt, professional response while capturing more enquiries and reducing the pressure on your reception team.
Unlike general marketing agencies, 360 Dental Marketing specialises exclusively in dentistry. For over 17 years, we’ve dedicated ourselves to perfecting strategies that actually fill chairs and grow practices. That means we understand your industry inside out, Ahpra advertising guidelines, your patients, your competitors, and the seasonal trends that shape dental marketing. Our team works day in, day out with dental practices, so every recommendation is grounded in real-world experience, not guesswork.
Our director Prabin Gautam is also a frequent lecturer at peak dental bodies including ADAVB and ADX, keeping our strategies aligned with the latest developments in dentistry. Simply put, we don’t just market dental practices, we live and breathe the industry, which is why dentists across Australia trust us to deliver results that matter.
At 360 Dental Marketing, we have a strict no lock-in contract policy across all our services. That means you stay with us only as long as you see value in our work. Just one month’s notice is enough if you ever want to make a change.
Our goal is to work with you to help your practice see meaningful results. Every client also has the flexibility to scale services up or down based on what their practice needs right now.
360 Dental Marketing agency offers a range of services including website design, SEO, Google AdWords, social media management, email marketing, online advertising, reputation management, and more.
As a full-service dental marketing agency with over 17 years of experience, we have solutions for every stage of a dental practice. Wherever your practice is at, we meet you there.
If you are starting a new practice or have just acquired one, we can assist with branding, a conversion-friendly website and attracting the right patients. If you are looking to grow or expand, we focus on turning online visibility into actual booked appointments.
Everything we do, whether it is Google Ads, SEO or social media marketing, is designed to attract the right patients and make it easy for them to book. With years of experience working exclusively with dental practices, we understand what drives patients and how to turn interest into bookings. You will always know where your patients are coming from, what is working and how to make decisions to help your practice grow.
Yes. AI-powered search is becoming a normal part of how patients find dental services, so making sure your practice appears there is essential.
At 360 Dental Marketing, AI dental marketing is built into everything we do. We focus on creating quality content, structuring your website so it’s easy for AI platforms to understand, and continually optimising to make sure your practice stays visible. The goal is that when patients search using AI tools such as ChatGPT, Gemini or voice searches, your practice is ready to be found.
The timeline depends on the type of marketing being used. Some channels deliver results faster than others. For example, Google and Facebook Ads can start generating enquiries within a few weeks once campaigns are launched, whereas SEO is a longer-term strategy and may be a gradual improvement towards the top ranking, depending on your online competition.
No matter the channel, we strongly believe in delivering meaningful results, not just reports. That means tracking and refining at every step. We provide regular reporting and stay in touch with your team to understand the actual appointments coming through, the type of enquiries, and the quality of those leads. We compare that with our campaign data and continually refine the strategy, optimise budgets, and focus on what is actually driving bookings for your practice. The goal is simple. Real patients with tangible growth for your practice.
As a full-service dental marketing agency with over 17 years of experience, we have solutions for every stage of a dental practice. Wherever your practice is at, we meet you there.
If you are starting a new practice or have just acquired one, we can assist with branding, a conversion-friendly website and attracting the right patients. If you are looking to grow or expand, we focus on turning online visibility into actual booked appointments.
Everything we do, whether it is Google Ads, SEO or social media marketing, is designed to attract the right patients and make it easy for them to book. With years of experience working exclusively with dental practices, we understand what drives patients and how to turn interest into bookings. You will always know where your patients are coming from, what is working and how to make decisions to help your practice grow.
Yes, 360 Dental Marketing provides ongoing support to ensure the success of your campaigns and to make any necessary adjustments along the way.
Yes, we work with dental practices of all sizes across Australia, from single-chair clinics and start-ups to multi-location practices and full corporate groups.
Some of our clients started with just one practice and, over the years, have expanded both within their existing locations and by acquiring new ones. They continue to trust us because we understand the unique challenges of scaling a practice while keeping marketing consistent and effective across multiple sites.
Our team members are thoroughly trained in dental marketing and have years of experience working with dental practices. Because we work exclusively with dentists, our team understands the treatments, patient journey, and the compliance requirements involved in marketing dental services.
This means you are not spending time explaining the basics of your industry. Your account manager already has working knowledge of the industry. Instead of starting with explaining your treatments, the conversation directly dives into the actual results and goals.
