Here’s a situation:
You are doing routine check-up on your patient and you happen to find that your patient has defect on amalgam.
You clearly see there’s a problem that needs to be treated, the amalgam has to be changed.
In such situation, you come into crossroads – whether to ask your patient to get it changed straight away. Or, more often than not, like most dentists do: hesitate to inform because you are afraid you might come off too pushy, trying to forcefully sell a service. And even worse, you might end up losing your patient.
Communication doesn’t have to be this hard! It’s all about how you send the right message.
“Educate, Don’t Impose”
Below is the video of The Communications Guru – Dr. Michael Sernik explaining you how grow your practice with minimal efforts:
Dr. Michael Sernik has expert knowledge in how to maximise practice leverage through the use of your own team, and he will teach you all about this in our upcoming event Discover How to Grow Your Practice Faster.
To know more secrets to effective communication with patients, don’t forget to attend The Sernik System – Big Case Dentistry on 24th May, 2019 (Brisbane).
If you’ve registered to attend for this event, why not add a bonus to it? On May 23rd evening, you can attend ‘Get Ready for Single Touch Payroll (STP) and Dental Chatbots’. This event will help you prepare for the upcoming compulsory STP system, and also about the new trends in dental marketing. Registration is FREE but the seats are limited.
So, hurry up!